CommunicationOS

How to extract your message history

Practical guides to getting your message history out of the platforms that hold it, written by the engineers building the archive.

10

Guides published

9

Networks covered

25 GB

Export ceiling on Scale

30 days

Export access after cancellation

All articles

Trengo alternatives in 2026: what the six real options cost

Trengo charges EUR 299 a month on annual billing for 10 users and 6,000 conversations a year. Here is the arithmetic on Trengo, Front, Intercom, Zendesk, Respond.io and CommunicationOS for a 15-person team over 12 months.

18 August 2026·Comparisons·9 min read

What a shared inbox costs when conversations are metered

Conversation metering ties your invoice to customer behaviour. How the 24-hour and 7-day windows work, three worked cost scenarios on Trengo's published rates, and a ten-point audit of any vendor pricing page.

17 August 2026·Pricing·9 min read

Why you cannot search your group chats

Messaging apps index text on the device, skip voice notes and images, and let the other party edit the record. A technical explanation of why per-app search cannot answer what did we agree, and what a real index has to do.

15 August 2026·Search·8 min read

Messaging compliance for regulated trade

Retention schedules, legal hold, eDiscovery and GDPR when the deal happens on WhatsApp. How regulated firms keep messaging records without breaking storage limitation rules.

13 August 2026·Compliance·9 min read

How to export your Instagram and Messenger conversations

The Meta Accounts Center download, step by step, plus the parts the interface does not warn you about: no per-thread scope, re-encoded media, mojibake in the JSON, and no export at all from Business Suite.

11 August 2026·Exports·9 min read

How to Export Slack Messages on a Free Plan Before the 90 Day Window Closes

Run the Slack standard export, read the JSON, and see what a free plan leaves out. The 90 day visibility rule, missing direct messages, file links that expire, and the API route around them.

11 August 2026·Slack·9 min read

How to Move WhatsApp Chats to a New Phone (and What Breaks Along the Way)

Transfer WhatsApp history between Android phones, between iPhones, and across the Android and iOS divide. The steps that work, the data that stays behind, and why a salesperson's handset is a business risk.

4 August 2026·WhatsApp·10 min read

How to Export Telegram Chat History: Desktop, JSON and the API

Export Telegram chats from the desktop client, choose between HTML and JSON, work with the 24 hour security wait, and pull large supergroups through the MTProto API without tripping flood limits.

28 July 2026·Telegram·7 min read

How to Export Discord Server History: Data Requests, Exporters and Bots

Get a whole Discord channel out, not just your own messages. Discord's data request, DiscordChatExporter, a custom bot with the right intents, thread coverage, and what a compliance team will ask for.

21 July 2026·Discord·8 min read

Take ownership of your business conversations

Connect the 10 live networks and test the 5 in beta, with 4 more in development. Search the history in one place, without paying per conversation or per teammate.

No card required. We reply with an onboarding slot and a connection guide.

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