Signal with an audit record
Signal conversations arrive in the shared inbox and your workspace holds an audit record of them. Groups and attachments are indexed and searchable.
Signal
Connected accounts are running in production today.
How Signal connects
An account your team already uses connects, and from that moment its direct messages and groups arrive in the shared inbox. The account keeps working where the people writing to it already are.
Signal carries the conversations people keep off their other networks. An account your team already uses connects, and from that moment its direct messages and groups arrive in the shared inbox with the same search, assignment and export as every other network.
What you connect
An account your team already uses
Counted as
One connected account. Conversations and teammates are not billed.
See what an account costsWhat arrives in the inbox
Direct messages and group conversations in the shared inbox.
Group conversations indexed
Attachments indexed
Messages indexed from the connection onward
Transcript export
Your own encryption keys on Enterprise
What the models do on Signal
Search, summaries and spam filtering are available where listed for this channel. The parts that only matter on Signal are turned on here.
Commitment tracking
A date or a promise made in a Signal thread is flagged and kept beside the message it came from.
Attachment reading
An image or a file becomes searchable text once it is indexed.
Thread summaries
A long conversation becomes a short recap when you open it.
Spam shield, thread summaries and search run on every plan. Commitment tracking, follow-up watch and translation start on Team and cover each connected account, including this one.
The AI layerHistory and export
Connecting an account brings new messages in from that moment. If the network provides an account archive you can request, upload the file and those earlier conversations join the same index. Each read and each export is written to the audit log, and customer access to that log starts on the Team plan.
Export formats
Plus the original media beside them.
Signal history you can take with you
The archive is indexed for the life of the account, from 1 GB on Starter to 1 TB on Scale. A single export runs to 1 GB on Starter and Team and 25 GB on Scale, and Enterprise export limits are set in the order form. Read and export access stays open for 30 days after cancellation.
Signal, specifically
What people ask before they connect this network. An engineer answers channel questions.
Ask us directlyWho can read a Signal conversation in the workspace?
The teammates you give access to. Each read and each export is written to the audit log, and customer access to that log starts on the Team plan.
Can we bring in our older Signal threads?
Yes, from an archive rather than from the connection. Connecting an account brings new messages in from that moment. If the network provides an account archive you can request, upload the file and those earlier conversations join the same index.
Can we hold our own encryption keys?
On Enterprise, yes. Your keys stay in your own KMS or Vault and you decide who may use them.
Read these next
All channels and their statusBring your message history into one inbox
Connect a live account and new messages arrive at once. Upload the archive a network gives you to add the years before that. Unlimited teammates and unlimited conversations on every plan.