10
Networks indexed today
Use past conversations in the next one
CommunicationOS indexes the conversations you bring in. Search by topic. An agent can use the same index and link its answer to the source thread.
12
Platforms you can import from
5
Export formats
30 days
Export access after cancellation
Search by meaning, not by wording
Describe what you remember. A result can match the topic even when you cannot recall the original words, and the same pass reads message text, voice transcripts and the contents of files.
Search history
When did Northstar want to move the launch after legal review?
All networksMessagesVoice notesFilesAny time
Answer from your history
Northstar moved the launch to 12 June after legal asked for one more week.
Open source thread
Sources
Message
Slack · Northstar launch
Legal needs another week. Please move the launch to Thursday, 12 June.
File
northstar-launch-checklist-v3.xlsx
Launch date · Thursday, 12 June
Original thread
Northstar launchThe 5 June launch still works if privacy copy clears today.
Matched message
Legal needs another week. Please move the launch to Thursday, 12 June.
Yes. Thursday 12 June works on our side. I’ll update the release plan and send a new checklist today.
Open originalCopy source link
One search across Alder Studio’s indexed history. The answer links to the messages it used, and each one opens inside the thread where it was written.
Search your archive without an expiry date
A conversation from five years ago opens the same way as one from this morning. Threads do not roll off after 90 days, and an older year is searched like a recent one.
No retention window
Search stays open for the life of the account on every plan. Conversations do not roll off after 90 days.
What the index holds
Timestamps, sender names, message text, voice transcripts and the text read out of images and files.
Imports from earlier tools
Bring the conversations already sitting in Trengo, Zendesk or another help desk into the same index.
Storage by plan
Starter holds 1 GB. Team holds 10 GB. Scale takes the archive to 1 TB. Enterprise limits are set in the order form.
Indexing allowance by plan
Starter
1 GB indexed
1 GB export
Team
10 GB indexed
1 GB export
Scale
1 TB indexed
25 GB export
Enterprise
Indexed storage set in the order form
Export ceiling set in the order form
Enterprise runs self-hosted with its own limits. See how the allowances compare.
Group chats indexed line by line
A busy project group produces more messages in a week than anyone reads. Each line keeps its speaker, so you can filter the room down to one person and read what they agreed to.
Speaker attribution
Filter a busy group chat down to one sender by name or phone number.
Side threads kept apart
A side discussion inside a room reads as its own thread rather than as noise in the main one.
Group digests
Read a short digest of an unread group before you answer it.
Indexed attachments in one place
A spreadsheet, a signed PDF and a screenshot from a phone sit in one list. Open a file and it takes you back to the message it arrived in.
Stored once
One checklist sent to eight people takes up storage once.
Original resolution
A photo or document keeps its original pixel count and metadata.
Search inside a file
Search for an invoice number printed inside a scanned PDF.
Link back to the thread
Every file keeps a link to the message it arrived in.
Files on the Northstar launch
northstar-launch-checklist-v3.xlsx
redirect-list.csv
privacy-copy-review.pdf
es-screenshots.zip
Keep the earlier version when a message is edited
Where the network supplies a revision event, the archive can retain the earlier version with its timestamp under the workspace privacy policy. That is the difference between remembering which date was agreed and being able to show it.
Edit trail, Northstar launch
Launch date changed: Thu 5 Jun to Thu 12 Jun
northstar-launch-checklist-v2.xlsx kept beside v3
Redirect list deadline changed: Thursday to Friday 12:00
Answers with their sources attached
Ask the history a question in a plain sentence. The answer links to the messages it was built from, and each one opens in the conversation where it appeared.
The same history through the APIYour archive only
The answer is built from your own conversations and from nothing on the open web.
Answers link to the messages used
Each sentence carries a link that opens the message it came from.
Gaps named
When the history does not hold the answer, the assistant says the record is missing.
More of the platform
Unified inbox
10 live networks and 5 in beta in one shared timeline.
AI layer
Summaries, commitments and follow-ups ready before you open a thread.
PersonaLearn
Replies drafted in your own writing style.
Export and migration
Standard files with the original media, and history brought in from your own archive.
Apps
Web, macOS, Windows, iOS and Android.
Integrations
Sync for your CRM, billing system and issue tracker.
Put your message history to work
Connect an account for new messages. Upload a network archive or migrate from a supported shared inbox to add earlier conversations. Starter indexes 1 GB with no time limit, and the allowance rises with the plan.